An accessibility statement is a document that describes the conformity of a website or mobile application with the applicable accessibility standards. This document serves to inform the public and users about how accessible the content of a digital platform is and what measures have been taken to reduce barriers. Such a declaration is often based on the Web Content Accessibility Guidelines (WCAG) as well as specific national regulations such as BITV and BFSG in Germany.
Accessibility Certificate
In today's digital world, the accessibility of websites and mobile applications is not only a sign of inclusion, but also a legal obligation. People with disabilities must have equal access to information and services. The accessibility statement is a key document that underpins this requirement and creates transparency.
What is an accessibility statement?
Why is an accessibility statement important?
The importance of the accessibility statement can be seen in several aspects. Firstly, in many countries there is a legal obligation for public bodies to draw up such a declaration. In addition, a clearly formulated accessibility statement creates trust and transparency by taking the needs of users with disabilities seriously. Accessible websites are also generally easier to use for all users, which increases user-friendliness. Finally, accessibility offers companies a competitive advantage as it allows them to expand their customer base.
Legal requirements for the accessibility declaration
In Germany and the EU, various laws and standards regulate accessibility requirements. These include:
- WCAG (Web Content Accessibility Guidelines): It is an international standard for the accessible design of websites from the World Wide Web Consortium (W3C).
- BITV 2.0 (Barrier-free Information Technology Ordinance): This regulation stipulates that websites and mobile applications of public bodies must be accessible.
- EU Directive 2016/2102: This stipulates that an accessibility statement must be published on the websites and apps of public institutions.
- BFSG (Accessibility Reinforcement Act): This law comes into force in Germany on June 8, 2025 and implements the requirements of the European Accessibility Act (EAA).
Contents of an accessibility statement
A complete accessibility statement should include the following elements:
- 1. Declaration of Conformity: An indication of the extent to which the website or app complies with the WCAG standards.
- 2. Verification methods: Notes on the performed Accessibility Audit and the utilized WCAG Test.
- 3. Inaccessible content: A list of areas that are not barrier-free and the reasons for this.
- 4. Feedback mechanism: Contact options for users who wish to report accessibility issues.
- 5. Enforcement proceedings: Information about authorities or bodies that process complaints.
- 6. Website Accessibility Widget: If available, information about tools or widgets that facilitate accessibility.
How do I create an accessibility statement?
The creation of an accessibility statement requires a systematic approach. The first step is to carry out an accessibility audit, in which a professional audit checks conformity with the WCAG standards. Subsequently, the use of an accessibility statement template can be helpful in order to present the necessary information in a structured manner. It is important to include relevant information such as reports on BITV certification and WCAG certification. The statement should be regularly reviewed and updated to reflect new standards and user feedback. Finally, it must be easily accessible on the website, for example via a clearly marked link in the footer.
Creating and maintaining an accessibility statement is not only a legal obligation, but also a sign of respect and responsibility towards all users.It supports companies and organizations in breaking down digital barriers and making their content accessible to a wider audience. With a clearly defined process and modern tools such as a Website Accessibility Widget the path to accessibility certification is made much easier.Companies that take this path not only contribute to inclusion, but also send an important signal of social responsibility and progress.
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